G2 Vendor Directory

DocuWare vs. M-Files

A side-by-side comparison based on G2 review data.

MetricDocuWare

by Ricoh USA, Inc

M-Files

by M-Files Corporation

Overall rating4.34.4
Review count28273
Ease of use8.88.7
Ease of setup9.08.5
Quality of support8.28.7
Meets requirements9.09.0
NPS46.15384661.135371
Small Business42.9%38.4%
Mid-Market39.3%46.1%
Enterprise17.9%15.5%
Total page views1942,839
Total LLM citations27411,156

DocuWare

DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents across various formats and sources. Whether operating from the office, home, or on the go, DocuWare facilitates efficient document handling and approval processes through automated workflows, available in both on-premise and cloud configurations. Key Features and Functionality: - Document Management: Centralized storage of documents, ensuring they are accessible, secure, and compliant.

Pros

  • Ease of Use
  • Data Management
  • Easy Implementation
  • Metadata Indexing
  • Easy Access
  • Intuitive

M-Files

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365.

Pros

  • Ease of Use
  • Document Management
  • Easy Access
  • User Interface
  • Data Management
  • Organization