G2 Vendor Directory

DocuWare vs. Kivo

A side-by-side comparison based on G2 review data.

MetricDocuWare

by Ricoh USA, Inc

Kivo

by Kivo

Overall rating4.34.9
Review count2823
Ease of use8.89.8
Ease of setup9.09.5
Quality of support8.29.7
Meets requirements9.09.7
NPS46.153846100
Small Business42.9%65.2%
Mid-Market39.3%34.8%
Enterprise17.9%0.0%
Total page views194640
Total LLM citations2745,620

DocuWare

DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents across various formats and sources. Whether operating from the office, home, or on the go, DocuWare facilitates efficient document handling and approval processes through automated workflows, available in both on-premise and cloud configurations. Key Features and Functionality: - Document Management: Centralized storage of documents, ensuring they are accessible, secure, and compliant.

Pros

  • Ease of Use
  • Data Management
  • Easy Implementation
  • Metadata Indexing
  • Easy Access
  • Intuitive

Kivo

Kivo is building the infrastructure for GxP compliance in the era of AI-powered drug development. Its unified cloud platform supports Regulatory, Clinical, and Quality operations — including RIM, eTMF, QMS, controlled document management, submission assembly, eCTD lifecycle management, inspection readiness, SOP management, and training management — within a single, audit-ready environment.

Pros

  • Ease of Use
  • Implementation Ease
  • User Interface
  • Customization
  • Customer Support
  • Features