G2 Vendor Directory

DocuWare vs. CloudFiles

A side-by-side comparison based on G2 review data.

MetricDocuWare

by Ricoh USA, Inc

CloudFiles

by CloudFiles

Overall rating4.34.5
Review count28217
Ease of use8.89.2
Ease of setup9.09.1
Quality of support8.29.0
Meets requirements9.09.3
NPS46.15384671.361502
Small Business42.9%46.1%
Mid-Market39.3%29.9%
Enterprise17.9%24.0%
Total page views1941,113
Total LLM citations2741,055

DocuWare

DocuWare is a comprehensive document management and workflow automation solution designed to streamline business processes by enabling organizations to securely store, manage, and share documents across various formats and sources. Whether operating from the office, home, or on the go, DocuWare facilitates efficient document handling and approval processes through automated workflows, available in both on-premise and cloud configurations. Key Features and Functionality: - Document Management: Centralized storage of documents, ensuring they are accessible, secure, and compliant.

Pros

  • Ease of Use
  • Data Management
  • Easy Implementation
  • Metadata Indexing
  • Easy Access
  • Intuitive

CloudFiles

CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.

Pros

  • Ease of Use
  • Security
  • Cloud Storage
  • Easy Access
  • Easy Setup
  • File Sharing