Reviews.io vs. Capterra
A side-by-side comparison based on G2 review data.
| Metric | Reviews.io | Capterra |
|---|---|---|
| Overall rating | 4.8 | 3.9 |
| Review count | 658 | 151 |
| Ease of use | 9.0 | 8.7 |
| Ease of setup | 8.8 | 8.2 |
| Quality of support | 9.7 | 7.9 |
| Meets requirements | 9.3 | 8.4 |
| NPS | 88.496933 | 37.414966 |
| Small Business | 85.4% | 54.8% |
| Mid-Market | 13.8% | 28.8% |
| Enterprise | 0.8% | 16.4% |
| Total page views | 2,590 | 8,211 |
| Total LLM citations | 21,546 | 320,594 |
Reviews.io
REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond.
- Customer Support
- Helpful
- Ease of Use
- Team Helpfulness
- Response Time
- Easy Integrations
Capterra
Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions.
- Ease of Use
- Real Reviews
- Features
- Authenticity
- Software Selection
- Tool Comparison