Retail Pro vs. Merchant RMS
A side-by-side comparison based on G2 review data.
| Metric | Retail Pro | Merchant RMS |
|---|---|---|
| Overall rating | 3.8 | 3.3 |
| Review count | 33 | 11 |
| Ease of use | 8.2 | 6.5 |
| Ease of setup | 8.6 | 8.6 |
| Quality of support | 8.1 | 6.5 |
| Meets requirements | 8.6 | 8.0 |
| NPS | 3.448276 | 0 |
| Small Business | 32.3% | 45.5% |
| Mid-Market | 51.6% | 36.4% |
| Enterprise | 16.1% | 18.2% |
| Total page views | 153 | 18 |
| Total LLM citations | 886 | 1 |
Retail Pro
Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities.
Merchant RMS
Merchant RMS is a store management system including POS, purchasing, inventory control, CRM and integrated communications for multi store environments.