Resonate CX vs. Retently
A side-by-side comparison based on G2 review data.
| Metric | Resonate CX | Retently |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 594 | 31 |
| Ease of use | 9.3 | 9.2 |
| Ease of setup | 9.4 | 9.9 |
| Quality of support | 9.5 | 9.3 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 77.07231 | 83.870968 |
| Small Business | 40.8% | 44.8% |
| Mid-Market | 26.4% | 55.2% |
| Enterprise | 32.8% | 0.0% |
| Total page views | 2,280 | 111 |
| Total LLM citations | 3,269 | 261 |
Resonate CX
Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.
- Ease of Use
- Helpful
- Feedback Management
- Customer Feedback
- Insights Generation
- Visibility
Retently
Retently is one of the leaders in the customer experience management industry. We help both Customer Experience and Product teams to better understand their customers and take feedback-based actions. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey with our easy to personalize & quick surveys, which display as personalized conversations that generate higher than average response rates.
- User Interface
- Automation
- Effective
- Helpful
- Customer Support
- Time-saving