G2 Vendor Directory

Reply vs. monday CRM

A side-by-side comparison based on G2 review data.

MetricReply

by Reply.io

monday CRM

by monday.com

Overall rating4.64.5
Review count1,5641,885
Ease of use9.19.0
Ease of setup8.98.7
Quality of support9.48.7
Meets requirements9.18.8
NPS77.29372967.566109
Small Business80.5%73.9%
Mid-Market17.3%23.0%
Enterprise2.3%3.0%
Total page views3,1387,325
Total LLM citations23,50748,088

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!).

Pros

  • Ease of Use
  • Automation
  • Helpful
  • Features
  • Time-saving
  • Customer Support

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features