G2 Vendor Directory

Reply vs. folk

A side-by-side comparison based on G2 review data.

MetricReply

by Reply.io

folk

by folk

Overall rating4.64.5
Review count1,564344
Ease of use9.19.1
Ease of setup8.99.1
Quality of support9.49.2
Meets requirements9.18.6
NPS77.29372966.180758
Small Business80.5%97.1%
Mid-Market17.3%2.6%
Enterprise2.3%0.3%
Total page views3,1381,432
Total LLM citations23,50715,151

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!).

Pros

  • Ease of Use
  • Automation
  • Helpful
  • Features
  • Time-saving
  • Customer Support

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking

Pros

  • Ease of Use
  • Simple
  • Contact Management
  • Integrations
  • Intuitive
  • Customer Support