Reply vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Reply | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 1,564 | 877 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 9.4 | 8.7 |
| Meets requirements | 9.1 | 8.8 |
| NPS | 77.293729 | 74.112257 |
| Small Business | 80.5% | 90.9% |
| Mid-Market | 17.3% | 8.1% |
| Enterprise | 2.3% | 1.0% |
| Total page views | 3,138 | 3,314 |
| Total LLM citations | 23,507 | 21,375 |
Reply
Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!).
- Ease of Use
- Automation
- Helpful
- Features
- Time-saving
- Customer Support
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable