G2 Vendor Directory

Reply vs. Salesforce Sales Cloud

A side-by-side comparison based on G2 review data.

MetricReply

by Reply.io

Salesforce Sales Cloud

by Salesforce

Overall rating4.64.4
Review count1,56427,576
Ease of use9.18.4
Ease of setup8.98.2
Quality of support9.48.4
Meets requirements9.18.9
NPS77.29372956.989864
Small Business80.5%20.6%
Mid-Market17.3%45.5%
Enterprise2.3%34.0%
Total page views3,13848,012
Total LLM citations23,50768,352

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!).

Pros

  • Ease of Use
  • Automation
  • Helpful
  • Features
  • Time-saving
  • Customer Support

Salesforce Sales Cloud

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

Pros

  • Ease of Use
  • Features
  • Lead Management
  • Salesforce Integration
  • Customization
  • Customizability