G2 Vendor Directory

Remote Monitoring and Management vs. Kaseya VSA

A side-by-side comparison based on G2 review data.

MetricRemote Monitoring and Management

by Atera

Kaseya VSA

by Kaseya

Overall rating4.64.0
Review count1,284327
Ease of use9.38.0
Ease of setup9.37.6
Quality of support9.17.8
Meets requirements8.98.6
NPS77.11128739.171975
Small Business55.7%52.5%
Mid-Market30.8%41.4%
Enterprise13.5%6.1%
Total page views8,817863
Total LLM citations8117,938

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

Pros

  • Ease of Use
  • Features
  • Automation
  • Efficiency
  • Remote Access
  • Monitoring

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Pros

  • Ease of Use
  • User Interface
  • Automation
  • Features
  • Intuitive
  • Task Automation