Remote Desktop Services vs. LogMeIn Resolve
A side-by-side comparison based on G2 review data.
| Metric | Remote Desktop Services | LogMeIn Resolve |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 140 | 474 |
| Ease of use | 9.3 | 9.1 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 8.7 | 8.9 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 66.18705 | 55.201699 |
| Small Business | 33.6% | 35.5% |
| Mid-Market | 33.6% | 43.1% |
| Enterprise | 32.9% | 21.4% |
| Total page views | 152 | 1,211 |
| Total LLM citations | 1,023 | 5,616 |
Remote Desktop Services
Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.
- User-Friendly
- Easy Setup
LogMeIn Resolve
LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.
- Ease of Use
- Remote Control
- Remote Access
- Remote Support
- Customer Support
- Features