G2 Vendor Directory

Remote Desktop Services vs. FixMe.IT

A side-by-side comparison based on G2 review data.

MetricRemote Desktop Services

by Microsoft

FixMe.IT

by Techinline

Overall rating4.54.7
Review count140221
Ease of use9.39.7
Ease of setup9.09.6
Quality of support8.79.5
Meets requirements9.29.2
NPS66.1870582.272727
Small Business33.6%66.1%
Mid-Market33.6%31.7%
Enterprise32.9%2.3%
Total page views15280
Total LLM citations1,023126

Remote Desktop Services

Remote Desktop Services (RDS) is a Microsoft technology that enables users to access and control Windows-based applications and desktops remotely over a network connection. This service allows multiple users to work on the same system simultaneously, providing a centralized computing environment that enhances resource management and security. Key Features and Functionality: - Remote Desktop Access: Users can connect to their desktops or applications from virtually any device, including PCs, tablets, and smartphones, facilitating flexible work environments.

Pros

  • User-Friendly
  • Easy Setup

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros