Refiner vs. Resonate CX
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Resonate CX |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 26 | 594 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.2 | 9.5 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 76.923077 | 77.07231 |
| Small Business | 54.2% | 40.8% |
| Mid-Market | 33.3% | 26.4% |
| Enterprise | 12.5% | 32.8% |
| Total page views | 118 | 2,280 |
| Total LLM citations | 322 | 3,269 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Resonate CX
Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.
- Ease of Use
- Helpful
- Feedback Management
- Customer Feedback
- Insights Generation
- Visibility