Refiner vs. Qualtrics Market Research
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Qualtrics Market Research |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 26 | 3,020 |
| Ease of use | 9.3 | 8.7 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 9.2 | 8.9 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 76.923077 | 62.765957 |
| Small Business | 54.2% | 22.0% |
| Mid-Market | 33.3% | 33.3% |
| Enterprise | 12.5% | 44.7% |
| Total page views | 118 | 2,380 |
| Total LLM citations | 322 | 2,745 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Qualtrics Market Research
Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.
- Ease of Use
- Survey Creation
- Features
- Intuitive
- Ease of Creation
- User Interface