G2 Vendor Directory

Refiner vs. Feefo

A side-by-side comparison based on G2 review data.

MetricRefiner

by Refiner SASU

Feefo

by Feefo

Overall rating4.64.6
Review count26155
Ease of use9.38.8
Ease of setup8.98.9
Quality of support9.29.6
Meets requirements9.19.0
NPS76.92307780
Small Business54.2%51.7%
Mid-Market33.3%38.4%
Enterprise12.5%9.9%
Total page views1181,072
Total LLM citations3225,922

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • User-Friendly
  • Team Helpfulness
  • Intuitive