Refiner vs. Dynamics 365 Customer Voice
A side-by-side comparison based on G2 review data.
| Metric | Refiner | Dynamics 365 Customer Voice |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 26 | 17 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 9.2 | 8.9 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 76.923077 | 76.470588 |
| Small Business | 54.2% | 35.3% |
| Mid-Market | 33.3% | 35.3% |
| Enterprise | 12.5% | 29.4% |
| Total page views | 118 | 71 |
| Total LLM citations | 322 | 193 |
Refiner
In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
- Ease of Use
- Easy Integrations
- Easy Setup
- Setup Ease
- Time-saving
- Integrations
Dynamics 365 Customer Voice
Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.
- Intuitive
- Ease of Use