Re:amaze vs. Zowie
A side-by-side comparison based on G2 review data.
| Metric | Re:amaze | Zowie |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 140 | 73 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 9.1 | 9.0 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 75.182482 | 78.571429 |
| Small Business | 80.7% | 47.9% |
| Mid-Market | 17.1% | 39.7% |
| Enterprise | 2.1% | 12.3% |
| Total page views | 751 | 393 |
| Total LLM citations | 2,692 | 2,710 |
Re:amaze
Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).
- Flexibility
- Customer Support
Zowie
Zowie is an AI agent platform for enterprise customer service, built for companies where getting customer-facing AI wrong is not an option. The platform handles more than 100 million customer conversations a year for companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, among others, including InPost, Decathlon, MediaMarkt, Allianz, Payoneer, AirHelp, Booksy and Avon.
- Ease of Use
- Efficiency
- Automation
- Helpful
- Customer Support
- Messaging Automation