G2 Vendor Directory

Re:amaze vs. Crisp

A side-by-side comparison based on G2 review data.

MetricRe:amaze

by GoDaddy

Crisp

by Crisp IM SARL

Overall rating4.64.5
Review count140205
Ease of use9.29.2
Ease of setup9.19.0
Quality of support9.59.2
Meets requirements9.39.0
NPS75.18248274.509804
Small Business80.7%87.9%
Mid-Market17.1%12.1%
Enterprise2.1%0.0%
Total page views751955
Total LLM citations2,69233,166

Re:amaze

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).

Pros

  • Flexibility
  • Customer Support

Crisp

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the AI-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, automate customer help, and improve customer satisfaction score, transforming customer support into a new revenue channel.

Pros

  • Customer Support
  • Helpful
  • Features
  • Ease of Use
  • Intuitive
  • Efficiency