G2 Vendor Directory

RB2B vs. Zoho SalesIQ

A side-by-side comparison based on G2 review data.

MetricRB2B

by Retention.com

Zoho SalesIQ

by Zoho

Overall rating4.54.4
Review count284256
Ease of use9.58.9
Ease of setup9.48.8
Quality of support9.18.6
Meets requirements8.98.8
NPS67.84452359.915612
Small Business66.9%73.7%
Mid-Market31.6%19.9%
Enterprise1.5%6.4%
Total page views1,295394
Total LLM citations8,0915,276

RB2B

Retention.com B2B is a Person-Level Website Visitor Identification tool that identifies the decision makers visiting your website, down to their LinkedIn profile, business email and full name. We push your website visitor profiles directly to slack in real-time so that you can target your most influential prospects instantly.

Pros

  • Easy Setup
  • Ease of Use
  • Insights
  • Easy Integrations
  • Lead Generation
  • LinkedIn Integration

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave.

Pros

  • Features
  • Ease of Use
  • Integrations
  • Chat Features
  • Easy Integrations
  • Customer Support