G2 Vendor Directory

RB2B vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricRB2B

by Retention.com

Freshsales

by Freshworks

Overall rating4.54.5
Review count2841,244
Ease of use9.59.1
Ease of setup9.48.9
Quality of support9.19.0
Meets requirements8.98.9
NPS67.84452372.296173
Small Business66.9%67.7%
Mid-Market31.6%27.0%
Enterprise1.5%5.3%
Total page views1,2951,749
Total LLM citations8,09144,516

RB2B

Retention.com B2B is a Person-Level Website Visitor Identification tool that identifies the decision makers visiting your website, down to their LinkedIn profile, business email and full name. We push your website visitor profiles directly to slack in real-time so that you can target your most influential prospects instantly.

Pros

  • Easy Setup
  • Ease of Use
  • Insights
  • Easy Integrations
  • Lead Generation
  • LinkedIn Integration

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface