G2 Vendor Directory

Rapid7 Managed Detection and Response Services vs. Zscaler Sec Ops

A side-by-side comparison based on G2 review data.

MetricRapid7 Managed Detection and Response Services

by Rapid7

Zscaler Sec Ops

by Zscaler

Overall rating4.54.7
Review count10130
Ease of use9.29.2
Ease of setup8.89.1
Quality of support8.69.4
Meets requirements8.99.1
NPS8080
Small Business0.0%4.6%
Mid-Market40.0%39.2%
Enterprise60.0%56.2%
Total page views283637
Total LLM citations1,364104

Rapid7 Managed Detection and Response Services

Rapid7 Managed Detection and Response (MDR) is a preemptive, AI-powered security service designed to identify, disrupt, and contain threats before they impact your business. By combining expert human analysts with advanced analytics and exposure intelligence, Rapid7 MDR goes beyond traditional detection and response to help organizations proactively reduce risk and strengthen resilience. Built on an open platform with native, multi-vector telemetry, Rapid7 MDR delivers comprehensive visibility across endpoint, cloud, identity, network, and SaaS data.

Pros

  • 24/7 Availability
  • Visibility
  • Investigation
  • Alert Management

Zscaler Sec Ops

Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture.

Pros

  • Customer Support
  • Threat Detection
  • Reliability
  • Alert Management
  • Staff Expertise
  • Features