Quo vs. Dialpad Connect
A side-by-side comparison based on G2 review data.
| Metric | Quo | Dialpad Connect |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 3,423 | 4,216 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.4 | 8.7 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 85.20153 | 58.479388 |
| Small Business | 91.4% | 57.6% |
| Mid-Market | 7.3% | 32.8% |
| Enterprise | 1.2% | 9.6% |
| Total page views | 7,618 | 3,520 |
| Total LLM citations | 45,305 | 20,955 |
Quo
Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.
- Ease of Use
- Customer Support
- Call Recording
- Features
- Easy Setup
- Customer Service
Dialpad Connect
Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items
- Ease of Use
- Call Management
- Helpful
- Call Recording
- Features
- Voice Transcription