Quiq vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | Quiq | JustCall |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 45 | 2,395 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 8.9 |
| Quality of support | 9.6 | 8.6 |
| Meets requirements | 9.3 | 8.8 |
| NPS | 84.444444 | 51.754757 |
| Small Business | 31.1% | 61.3% |
| Mid-Market | 48.9% | 31.7% |
| Enterprise | 20.0% | 7.0% |
| Total page views | 499 | 6,012 |
| Total LLM citations | 2,177 | 28,488 |
Quiq
Quiq is an agentic AI customer journey platform that helps enterprise brands resolve customer needs across voice, messaging, chat, SMS, and digital channels. The platform combines AI Agents, AI Assistants, and human support tools in one continuous customer experience, while maintaining visibility and control over every AI decision. Quiq enables businesses to automate customer interactions, execute workflows, and support human agents without losing conversational context. Customers can move between AI and human support, or switch channels entirely, without repeating information.
- Customer Support
- Ease of Use
- Helpful
- Artificial Intelligence
- Customer Satisfaction
- Features
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations