G2 Vendor Directory

QuestionPro CX vs. Refiner

A side-by-side comparison based on G2 review data.

MetricQuestionPro CX

by QuestionPro

Refiner

by Refiner SASU

Overall rating4.84.6
Review count1126
Ease of use9.79.3
Ease of setup9.68.9
Quality of support9.19.2
Meets requirements9.69.1
NPS9076.923077
Small Business81.8%54.2%
Mid-Market18.2%33.3%
Enterprise0.0%12.5%
Total page views68118
Total LLM citations41322

QuestionPro CX

QuestionPro CX analyzes textual feedback of your customers and gain insights from the qualitative data.

Pros

  • Customer Feedback
  • Feedback Management
  • Health Scoring

Refiner

In-product survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Pros

  • Ease of Use
  • Easy Integrations
  • Easy Setup
  • Setup Ease
  • Time-saving
  • Integrations