G2 Vendor Directory

Qualtrics Market Research vs. Zappi

A side-by-side comparison based on G2 review data.

MetricQualtrics Market Research

by Qualtrics

Zappi

by Zappistore

Overall rating4.44.4
Review count3,02030
Ease of use8.79.1
Ease of setup8.69.0
Quality of support8.98.9
Meets requirements9.18.7
NPS62.76595765.517241
Small Business22.0%27.6%
Mid-Market33.3%34.5%
Enterprise44.7%37.9%
Total page views2,380687
Total LLM citations2,7452,603

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

Pros

  • Ease of Use
  • Survey Creation
  • Features
  • Intuitive
  • Ease of Creation
  • User Interface

Zappi

Zappi is an AI-powered consumer insights platform that helps brands, marketers, and insights teams test ads, concepts, and brand campaigns with real consumers. Built for consumer brands and the agencies that serve them, Zappi combines pre-built, expert designed research templates, on-demand consumer panels, and AI-powered analysis in a single platform. Insights, brand, and marketing teams use it to validate ideas earlier, iterate faster, and bring the voice of the consumer into everyday decisions rather than only into quarterly deep dives. What differentiates Zappi is connected insights.

Pros

  • Ease of Use
  • Intuitive
  • Customer Support
  • Time-saving
  • Implementation Ease
  • Time Management