Qualtrics Market Research vs. Zappi
A side-by-side comparison based on G2 review data.
| Metric | Qualtrics Market Research | Zappi |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 3,020 | 30 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.6 | 9.0 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 62.765957 | 65.517241 |
| Small Business | 22.0% | 27.6% |
| Mid-Market | 33.3% | 34.5% |
| Enterprise | 44.7% | 37.9% |
| Total page views | 2,380 | 687 |
| Total LLM citations | 2,745 | 2,603 |
Qualtrics Market Research
Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.
- Ease of Use
- Survey Creation
- Features
- Intuitive
- Ease of Creation
- User Interface
Zappi
Zappi is an AI-powered consumer insights platform that helps brands, marketers, and insights teams test ads, concepts, and brand campaigns with real consumers. Built for consumer brands and the agencies that serve them, Zappi combines pre-built, expert designed research templates, on-demand consumer panels, and AI-powered analysis in a single platform. Insights, brand, and marketing teams use it to validate ideas earlier, iterate faster, and bring the voice of the consumer into everyday decisions rather than only into quarterly deep dives. What differentiates Zappi is connected insights.
- Ease of Use
- Intuitive
- Customer Support
- Time-saving
- Implementation Ease
- Time Management