G2 Vendor Directory

Qualtrics Market Research vs. UserTesting

A side-by-side comparison based on G2 review data.

MetricQualtrics Market Research

by Qualtrics

UserTesting

by Auros

Overall rating4.44.4
Review count3,020794
Ease of use8.78.7
Ease of setup8.68.8
Quality of support8.99.1
Meets requirements9.18.8
NPS62.76595764.130435
Small Business22.0%21.2%
Mid-Market33.3%37.5%
Enterprise44.7%41.2%
Total page views2,3802,435
Total LLM citations2,74525,139

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

Pros

  • Ease of Use
  • Survey Creation
  • Features
  • Intuitive
  • Ease of Creation
  • User Interface

UserTesting

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.

Pros

  • Ease of Use
  • Helpful
  • Time-saving
  • Customer Support
  • Features
  • Testing Process