G2 Vendor Directory

Qualtrics Employee Experience vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricQualtrics Employee Experience

by Qualtrics

SurveySparrow

by SurveySparrow Inc.

Overall rating4.44.4
Review count4632,065
Ease of use8.89.2
Ease of setup8.49.1
Quality of support8.89.0
Meets requirements9.08.9
NPS59.02004562.827484
Small Business15.1%68.5%
Mid-Market36.7%24.5%
Enterprise48.2%7.0%
Total page views7291,968
Total LLM citations9,71812,555

Qualtrics Employee Experience

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation.

Pros

  • Ease of Use
  • Data Management
  • Features
  • Time-saving
  • Customer Support
  • Helpful

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive