G2 Vendor Directory

Qualified vs. Wati

A side-by-side comparison based on G2 review data.

MetricQualified

by Salesforce

Wati

by Wati

Overall rating4.94.6
Review count1,568517
Ease of use9.39.3
Ease of setup9.39.1
Quality of support9.98.7
Meets requirements9.69.1
NPS97.5625474.44668
Small Business9.0%76.9%
Mid-Market69.5%21.3%
Enterprise21.4%1.8%
Total page views11,2625,236
Total LLM citations154,14646,486

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more?

Pros

  • Customer Support
  • Helpful
  • Features
  • Ease of Use
  • Customer Service
  • Customer Engagement

Wati

Wati is an agentic customer engagement platform that transforms conversations into revenue across marketing, sales, and support. By uniting AI agents and human teams across WhatsApp, Instagram, RCS, voice, and web chat, Wati unlocks growth via meaningful interactions while the Wati AI Copilot supercharges your team's productivity. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Easy Setup
  • Features
  • Integrations