G2 Vendor Directory

Qualified vs. Sprinklr Service

A side-by-side comparison based on G2 review data.

MetricQualified

by Salesforce

Sprinklr Service

by Sprinklr

Overall rating4.94.3
Review count1,568773
Ease of use9.38.5
Ease of setup9.38.3
Quality of support9.98.4
Meets requirements9.68.7
NPS97.5625451.359084
Small Business9.0%28.3%
Mid-Market69.5%30.9%
Enterprise21.4%40.8%
Total page views11,2621,378
Total LLM citations154,1469,683

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more?

Pros

  • Customer Support
  • Helpful
  • Features
  • Ease of Use
  • Customer Service
  • Customer Engagement

Sprinklr Service

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform. Unlike modular or plugin-based tools, Sprinklr builds AI right into the foundation, so it can understand, analyze, and respond to conversations in real time across everything from X (formerly Twitter) and Instagram to email, chat, and voice.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Efficiency
  • Customer Support
  • Simple