G2 Vendor Directory

Qualified vs. Smartsupp

A side-by-side comparison based on G2 review data.

MetricQualified

by Salesforce

Smartsupp

by Smartsupp

Overall rating4.94.7
Review count1,5681,081
Ease of use9.39.3
Ease of setup9.39.3
Quality of support9.99.0
Meets requirements9.69.1
NPS97.5625478.942014
Small Business9.0%96.2%
Mid-Market69.5%3.2%
Enterprise21.4%0.7%
Total page views11,2625,101
Total LLM citations154,1464,923

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more?

Pros

  • Customer Support
  • Helpful
  • Features
  • Ease of Use
  • Customer Service
  • Customer Engagement

Smartsupp

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Simple