G2 Vendor Directory

Qiscus vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricQiscus

by Qiscus

Stream Chat

by Stream

Overall rating4.34.5
Review count2353
Ease of use9.59.1
Ease of setup8.98.9
Quality of support8.79.2
Meets requirements8.99.3
NPS47.82608761.538462
Small Business36.4%64.2%
Mid-Market63.6%22.6%
Enterprise0.0%13.2%
Total page views136374
Total LLM citations353112

Qiscus

Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.

Pros

    Stream Chat

    Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

    Pros

    • Ease of Use
    • Integrations
    • Simple
    • Features
    • Easy Integrations
    • API Integration