Qiscus vs. Smartsupp
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | Smartsupp |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 23 | 1,081 |
| Ease of use | 9.5 | 9.3 |
| Ease of setup | 8.9 | 9.3 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 47.826087 | 78.942014 |
| Small Business | 36.4% | 96.2% |
| Mid-Market | 63.6% | 3.2% |
| Enterprise | 0.0% | 0.7% |
| Total page views | 136 | 5,101 |
| Total LLM citations | 353 | 4,923 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
Smartsupp
Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Simple