Qiscus vs. Re:amaze
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | Re:amaze |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 23 | 140 |
| Ease of use | 9.5 | 9.2 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 8.7 | 9.5 |
| Meets requirements | 8.9 | 9.3 |
| NPS | 47.826087 | 75.182482 |
| Small Business | 36.4% | 80.7% |
| Mid-Market | 63.6% | 17.1% |
| Enterprise | 0.0% | 2.1% |
| Total page views | 136 | 751 |
| Total LLM citations | 353 | 2,692 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
Re:amaze
Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/MMS, VOIP, and FAQ Knowledge Bases. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Chatbots, Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys (to gauge service quality and gather feedback).
- Flexibility
- Customer Support