Qiscus vs. LiveChat
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | LiveChat |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 23 | 813 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 47.826087 | 61.928934 |
| Small Business | 36.4% | 44.6% |
| Mid-Market | 63.6% | 37.3% |
| Enterprise | 0.0% | 18.1% |
| Total page views | 136 | 1,484 |
| Total LLM citations | 353 | 14,359 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
LiveChat
LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance.
- Ease of Use
- Features
- Live Chat
- Helpful
- Easy Setup
- Integrations