G2 Vendor Directory

Qiscus vs. Crisp

A side-by-side comparison based on G2 review data.

MetricQiscus

by Qiscus

Crisp

by Crisp IM SARL

Overall rating4.34.5
Review count23205
Ease of use9.59.2
Ease of setup8.99.0
Quality of support8.79.2
Meets requirements8.99.0
NPS47.82608774.509804
Small Business36.4%87.9%
Mid-Market63.6%12.1%
Enterprise0.0%0.0%
Total page views136955
Total LLM citations35333,166

Qiscus

Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.

Pros

    Crisp

    Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the AI-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, automate customer help, and improve customer satisfaction score, transforming customer support into a new revenue channel.

    Pros

    • Customer Support
    • Helpful
    • Features
    • Ease of Use
    • Intuitive
    • Efficiency