G2 Vendor Directory

Qiscus vs. Channel Talk

A side-by-side comparison based on G2 review data.

MetricQiscus

by Qiscus

Channel Talk

by Channel

Overall rating4.34.8
Review count2313
Ease of use9.59.7
Ease of setup8.98.8
Quality of support8.710.0
Meets requirements8.99.3
NPS47.82608784.615385
Small Business36.4%84.6%
Mid-Market63.6%15.4%
Enterprise0.0%0.0%
Total page views13688
Total LLM citations3531,051

Qiscus

Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.

Pros

    Channel Talk

    Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. It's the closest thing to an in-store customer experience for the online environment, helping you to turn first-time visitors into life-long regulars of your brand. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.

    Pros