Qiscus vs. BoldDesk
A side-by-side comparison based on G2 review data.
| Metric | Qiscus | BoldDesk |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 23 | 154 |
| Ease of use | 9.5 | 9.1 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 8.7 | 9.3 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 47.826087 | 66.225166 |
| Small Business | 36.4% | 55.8% |
| Mid-Market | 63.6% | 43.4% |
| Enterprise | 0.0% | 0.8% |
| Total page views | 136 | 2,833 |
| Total LLM citations | 353 | 5,488 |
Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.
BoldDesk
BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime.
- Ease of Use
- Simple
- Customer Support
- User Interface
- Helpful
- Easy Setup