G2 Vendor Directory

Pumble vs. Rocket.Chat

A side-by-side comparison based on G2 review data.

MetricPumble

by CAKE.com

Rocket.Chat

by Rocket.Chat Technologies

Overall rating4.54.2
Review count40373
Ease of use9.58.9
Ease of setup9.68.5
Quality of support9.28.3
Meets requirements8.98.8
NPS72.546.397695
Small Business59.5%36.7%
Mid-Market37.8%49.2%
Enterprise2.7%14.1%
Total page views4321,118
Total LLM citations2,93317,074

Pumble

Pumble is a team communication and collaboration platform that helps teams stay connected through messaging, meetings, and organized conversations. Pumble is used by companies that want to simplify communication and keep everything in one place. It supports use cases such as team messaging, project coordination, remote work collaboration, and knowledge sharing. Users can organize conversations into channels based on teams, projects, or topics, and communicate through direct messages and group chats.

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Team Collaboration
  • Intuitive
  • Setup Ease

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization