ServiceMax vs. Oracle Field Service Cloud
A side-by-side comparison based on G2 review data.
| Metric | ServiceMax | Oracle Field Service Cloud |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 143 | 139 |
| Ease of use | 8.6 | 8.5 |
| Ease of setup | 8.4 | 8.6 |
| Quality of support | 8.3 | 8.3 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 45.714286 | 25.6 |
| Small Business | 25.4% | 23.0% |
| Mid-Market | 39.9% | 29.5% |
| Enterprise | 34.8% | 47.5% |
| Total page views | 477 | 256 |
| Total LLM citations | 4,106 | 1,065 |
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access
Oracle Field Service Cloud
Built on a time-based, self-learning and predictive technology, Oracle Field Service Cloud is a cloud-based field service and customer communications solution. It collects data from the field and learns in real-time to accurately predict future events, reducing organizational costs and increasing efficiencies. It eliminates customer uncertainty, exceeds customer expectations, and ensures timely job completion. As an integral element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate.