G2 Vendor Directory

ServiceMax vs. FieldPulse

A side-by-side comparison based on G2 review data.

MetricServiceMax

by PTC

FieldPulse

by FieldPulse

Overall rating4.24.7
Review count143382
Ease of use8.69.0
Ease of setup8.48.8
Quality of support8.39.5
Meets requirements8.79.0
NPS45.71428681.102362
Small Business25.4%94.7%
Mid-Market39.9%4.0%
Enterprise34.8%1.3%
Total page views4772,384
Total LLM citations4,10614,423

ServiceMax

ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Pros

  • Easy Communication
  • Ease of Use
  • Communication
  • Scheduling Management
  • Security
  • Easy Access

FieldPulse

FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike.

Pros

  • Customer Support
  • Ease of Use
  • Features
  • Scheduling
  • Client Communication
  • Customer Feedback