G2 Vendor Directory

Prospect CRM vs. Zoho CRM Plus

A side-by-side comparison based on G2 review data.

MetricProspect CRM

by The Access Group

Zoho CRM Plus

by Zoho

Overall rating4.64.4
Review count97132
Ease of use9.48.7
Ease of setup8.78.6
Quality of support9.38.7
Meets requirements9.28.9
NPS81.91489456.48855
Small Business79.2%56.8%
Mid-Market17.7%36.8%
Enterprise3.1%6.4%
Total page views1961,384
Total LLM citations98110,621

Prospect CRM

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to

Pros

  • Ease of Use
  • Feature Richness
  • Efficiency
  • Organization Efficiency
  • Easy Setup
  • Reporting

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features