G2 Vendor Directory

Prospect CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricProspect CRM

by The Access Group

Zoho CRM

by Zoho

Overall rating4.64.1
Review count972,956
Ease of use9.48.5
Ease of setup8.78.3
Quality of support9.38.0
Meets requirements9.28.6
NPS81.91489438.596491
Small Business79.2%61.6%
Mid-Market17.7%32.3%
Enterprise3.1%6.1%
Total page views1968,329
Total LLM citations981129,821

Prospect CRM

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to

Pros

  • Ease of Use
  • Feature Richness
  • Efficiency
  • Organization Efficiency
  • Easy Setup
  • Reporting

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful