G2 Vendor Directory

Prospect CRM vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricProspect CRM

by The Access Group

Capsule CRM

by Capsule

Overall rating4.64.7
Review count97528
Ease of use9.49.5
Ease of setup8.79.4
Quality of support9.39.5
Meets requirements9.29.1
NPS81.91489484.512428
Small Business79.2%93.1%
Mid-Market17.7%6.6%
Enterprise3.1%0.4%
Total page views1961,773
Total LLM citations98118,728

Prospect CRM

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to

Pros

  • Ease of Use
  • Feature Richness
  • Efficiency
  • Organization Efficiency
  • Easy Setup
  • Reporting

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup