G2 Vendor Directory

Prospect CRM vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricProspect CRM

by The Access Group

Bigin by Zoho CRM

by Zoho

Overall rating4.64.6
Review count97877
Ease of use9.49.2
Ease of setup8.78.9
Quality of support9.38.7
Meets requirements9.28.8
NPS81.91489474.112257
Small Business79.2%90.9%
Mid-Market17.7%8.1%
Enterprise3.1%1.0%
Total page views1963,314
Total LLM citations98121,375

Prospect CRM

Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at The Access Group, Prospect CRM is delivered to more than 5,000 SME users worldwide. Stock-Aware CRM combines the best of traditional CRM – Marketing, Sales Pipelines and Customer Service Management – with the reality of selling B2B products – quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to

Pros

  • Ease of Use
  • Feature Richness
  • Efficiency
  • Organization Efficiency
  • Easy Setup
  • Reporting

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable