Prime 360 vs. Data 360 (formerly Salesforce Data Cloud)

Prime 360 is a real-time entity search and match solution designed to enhance data accuracy and integrity for businesses. By identifying and merging duplicate customer records, it ensures a consolidated and up-to-date view of customer data, which is crucial for informed decision-making and operational efficiency. Key Features and Functionality: - Real-Time Data Deduplication: Instantly identifies and merges duplicate records, providing a unified customer profile.

Data 360 is the system of context for the Agentic Enterprise. Natively built on the Salesforce platform, it connects every source of data you have—from data lakes to warehouses—creating a unified view of your business that your teams and AI agents can act on. And with Zero Copy capabilities, you get all of this without the cost or complexity of moving a single byte of data. Instead of relying on outdated information, your employees and AI agents operate from a complete, real-time understanding of your business exactly when it’s needed.