G2 Vendor Directory

POINT vs. Neon CRM

A side-by-side comparison based on G2 review data.

MetricPOINT

by POINT

Neon CRM

by Neon One, LLC

Overall rating4.74.2
Review count97445
Ease of use9.28.2
Ease of setup9.08.0
Quality of support9.78.5
Meets requirements9.18.6
NPS84.04255347.511312
Small Business84.5%88.8%
Mid-Market13.4%10.0%
Enterprise2.1%1.2%
Total page views1,0142,806
Total LLM citations1,91621,029

POINT

POINT is the easiest way to manage, engage, and mobilize volunteers. Picture Eventbrite meets Salesforce, but for volunteer management. Trusted by 8000+ nonprofits.

Pros

  • Customer Support
  • Volunteer Management
  • Ease of Use
  • Intuitive
  • Event Management
  • Simplicity

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Donor Management
  • All-in-one Solution
  • Reporting