G2 Vendor Directory

Planet Payments vs. CSG Forte

A side-by-side comparison based on G2 review data.

MetricPlanet Payments

by Planet

CSG Forte

by CSG

Overall rating4.44.2
Review count1418
Ease of use8.89.1
Ease of setup8.69.0
Quality of support9.09.3
Meets requirements8.59.1
NPS57.14285755.555556
Small Business71.4%80.0%
Mid-Market28.6%13.3%
Enterprise0.0%6.7%
Total page views109453
Total LLM citations255781

Planet Payments

Planet Payments provides businesses with a comprehensive and secure payment solution. Their solution can be used both online and in Point-of-Sale (POS) transactions, making it easy for customers to pay. Planet Payments offers an array of payment methods such as split payments, American Express, Diners Club, Visa, Mastercard, Digital Wallets, and more. Additionally, the company's tailored solutions make it simple for businesses to integrate existing systems into their platform quickly and seamlessly. The security of Planet Payment's platform is the top priority.

Pros

    CSG Forte

    CSG Forte provides a unified digital platform for fast and secure payments across any channel, at any time. Our award-winning technology drives smarter growth, on-time billing, and better experiences. Trusted by 170,000 merchants, we handle over 215 million transactions and $ 164 billion in yearly revenue across government, telecom, healthcare, and more.

    Pros

    • Ease of Use
    • Easy Setup
    • Helpful
    • Easy Integrations
    • Setup Ease
    • Response Time