G2 Vendor Directory

Planet Payments

by Planet

14

Reviews

4.4

Star rating

#29

Rank in Payment Gateways

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Planet Payments.

      Page views and citations · Planet Payments

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Razorpay

      2 switched
      2

      Payoneer

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Planet Payments.

      1

      Razorpay

      1 switched

      Key stats

      —

      57

      Small Business

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business71.4%
      Mid-Market28.6%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup8.6
      Quality of Support9.0
      Meets Requirements8.5

      What reviewers say

      Trustworthy platform to get refunds

      4.5

      “Its a great platform for shoppers as well as for merchants. Help shoppers to shop tax free and merchants to increase revenue.”

      Senior Product Specialist

      Helping community and Society through digital payment

      3.5

      “Helping shoppers and merchants to meet and acquire business and trust”

      ESG Executive

      Ease Your Business Payments

      4.0

      “The ease in use and also the way of user friendly is amazing”

      Verified reviewer