G2 Vendor Directory

Pivotal CRM vs. Zoho CRM Plus

A side-by-side comparison based on G2 review data.

MetricPivotal CRM

by Ignite Enterprise Software Solutions

Zoho CRM Plus

by Zoho

Overall rating3.54.4
Review count63132
Ease of use7.88.7
Ease of setup8.38.6
Quality of support8.28.7
Meets requirements8.28.9
NPS-13.55932256.48855
Small Business12.1%56.8%
Mid-Market50.0%36.8%
Enterprise37.9%6.4%
Total page views2021,384
Total LLM citations19410,621

Pivotal CRM

The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickly, while remaining flexible so it can be closely-tailored to match exactly how your team works. We have the tools to help you attract customers, manage your partners and empower your sales and customer service teams. Learn why CRM users love our solutions.

Pros

  • Easy Navigation
  • Time Efficiency
  • Simplicity
  • Ease of Use
  • Easy Tracking
  • Feature Richness

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features